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BROADCAST: Go live and hang out with your community by tapping the green “GO LIVE” button on your profile.INTERACT: Chat with broadcasters, buy bars to send gifts, join broadcasters as a guest, and capture amazing moments. [email protected]: You Now is intended for people 13 years or older.They can be identified easily using a biometric even before they have started the video chat conversation saving even more time.Do you send out emails to customers or potential customers who you want to talk to? Video chat without the hassle of skype - plus it is all in HD.The rep can also draw on the screen or co-browse to help the user go where he wants.

The video chat offers a personal approach to customers who might want more information about offers or issues with their accounts.The customers identity will be confirmed within minutes and an account could be opened and a credit card despatched by the end of the video chat.There would be hardly any abandonment rates as the customer has to do virtually nothing.By simply using the technology on your browser, customers can contact and talk live via video chat to your customer service agent and have their identity checked via biometrics within the call.One of the most important developments is the move away from land based conversations to online ones within the financial services industry, healthcare and government.Last december, Amazon added a simple button on its Kindle device.


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